Refund policy
Morse Code Boutique will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Shoes must be shipped back in their original shoe box. The shoe box needs to be placed in another box or mailer bag to avoid damage from shipping.
Return requests must be initiated within 7 days(the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for store credit.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow 5 - 7 business days from the day we receive the returned package to process.
- We will email you after return has been processed to confirm what has been done.
Please reach out via email to facilitate a return. Do NOT mail back without emailing first to start the return process.
morsecodeboutique@gmail.com
Final sale and non-returnable categories:
- Swimwear
- Bodysuits
- Intimates
- Jewelry
- Face masks
- Beauty
- Sunglasses
- Sale items
Cancellations: Please note that our orders CANNOT be cancelled for a refund. You can process a return on the item before it ships if you would like to receive store credit for the purchase. Follow the return instructions above to do so and include the cancellation request in your return notes.